Education and Experience Requirements

Bachelor's Degree in a related field required or Equivalent combination of education and experience sufficient to successfully perform the essential functions of the job. Entry level position. Related payroll, systems analyst, or HR experience preferred..

Position Purpose:

The Associate Specialist Pay Operations provides foundational support to the payroll function by assisting with routine payroll tasks, ensuring data accuracy, and supporting team workflow. This role focuses on timekeeping, payroll preparation and exceptional internal customer service.

Job Description

Principle Duties and Responsibilities:

Essential Functions:

1. Review and validate employee timecards, hours worked, and attendance records .
2. Assist with data entry, adjustment, and pay calculations .
3. Respond to routine employee pay questions and escalate complex matters as needed .
4. Prepare payroll adjustments for processing, ensuring accuracy and completeness .
5. Perform basic audits, including missing punches, overtime review, and exception reporting.
6. Work with Managers and employees to correct and approve timecards ahead of payroll deadline.
7. Supporting off-cycle payroll processing as directed .
8. Maintain payroll files and documentation in accordance with People Team and compliance standards .
9. Support quarterly and year-end requests .
10. Participate in preparing and maintaining SOPs .

Perform other duties as assigned.

Other Requirements:

1. High attention to detail and accuracy.
2. Strong customer service and communication skills when interacting with employees and managers.
3. Basic proficiency with Microsoft Excel.
4. Ability to learn payroll and timekeeping systems quickly (experience with UKG a plus).
5. Strong organization skills, with the ability to prioritize and meet deadlines.
6. Knowledge of standard office equipment and business applications.
7. Must have ability to maintain confidentiality and manage confidential information.

A credit history check from a national credit bureau will be conducted for all candidates for this position including new hires and current employees seeking promotion or transfer. This job requires one to be able to read, write, speak, and understand the English language.