Savannah, GA, US
IT Business Analyst Lead in GAC Savannah
Unique Skills:
- Experience supporting COTS and vendor-hosted applications, including issue resolution, upgrades, implementations, and vendor coordination.
- Experience supporting on-premise and SaaS-based applications within a complex enterprise environment.
- Demonstrated experience partnering with business stakeholders, technical teams, and third-party vendors to gather requirements, evaluate solutions, and coordinate application initiatives.
- Ability to manage and coordinate multiple applications, projects, priorities, and stakeholder requests simultaneously, with strong attention to organization, documentation, follow-through, and deadlines.
- Strong ability to organize complex initiatives, establish priorities, track dependencies and action items, and maintain visibility of work through completion.
- Experience leading business process analysis and improvement efforts, including documenting current-state processes, identifying gaps, and defining future-state requirements.
- Ability to troubleshoot and facilitate resolution of complex application, business process, and cross-system issues, coordinating technical resources and vendors as needed.
- Experience translating business requirements into application configuration and functional solutions, including performing or supporting system configuration, validating changes, coordinating testing, and documenting solutions.
- Experience coordinating application testing, upgrades, integrations, implementations, and production readiness activities with business and technical stakeholders.
- Working knowledge of enterprise application integrations and data flows, including APIs, flat files, middleware, and interfaces, with the ability to understand dependencies and translate business requirements for technical teams.
- Strong written and verbal communication skills, with the ability to translate between business needs and technical requirements and communicate effectively with stakeholders at varying levels.
- Self-directed and collaborative, with demonstrated ownership, accountability, follow-through, and sound judgment in a fast-paced environment.
- Experience mentoring other business analysts and contributing to the continuous improvement of BA practices, documentation standards, and application support processes.
- Experience with UKG Pro WFM, Corridor, or SAP is preferred but not required.
Education and Experience Requirements
Job Description
- Engages stakeholders and technology users in identifying, analyzing, refining and documenting business requirements for IT systems. .
- Reviews operational procedures and methods; maps current business processes; defines and analyzes business activities; identifies best practices; and recommends improvements. .
- Develops conceptual design documents, including alternative solutions, scope of work, functional specifications and logical skeletons for new systems. .
- Serves as a liaison between end users and software development teams, including functioning as a subject matter expert (SME) in translating requirements to software development teams. .
- Makes formal written and oral presentations on analysis findings, recommendations and system specifications.
- Identifies requirements for testing, develops test plans and scripts and coordinates testing, as required. .
- Works with technical resources to assist with IT application/integration testing.
- Follows up with internal clients about completed tasks to ensure client satisfaction. .
- Adheres to established standards and maintains currency in business analysis practices, procedures and techniques. .
- Daily contact with department employees and other departments to exchange job-related information.
- Provides direction to a team of business analysts to achieve the capture of business requirements for large, complex initiatives which can be further decomposed and addressed more efficiently.
- Interprets, applies and recommends changes to organizational policies and procedures. .
- Trains, coaches and mentors others. .
- Knowledge of info sys used to support a variety of business areas to include an understanding of integrated systems preferred.
- Knowledge of IT sys enviro/platforms and development tools.
- Concepts of risk management, issue tracking, change management and requirements gathering required.
- Advanced concepts, practices and procedures for analyzing business processes required.
- Demonstration of business process modeling capabilities.
- Good consulting, client relations skills and customer service orientation.
- Strong, hands on experience of BA methodologies, concepts, tools and techniques; particularly flowcharting, business process modelling, ability to read and write scripts and the ability to interpret tech requirements.
- A Masters degree may be used to offset 1 year of experience; PhD may offset 2 years of experience.
Additional Information
Requisition Number: 237263
Category: Information Systems
Percentage of Travel: Up to 25%
Shift: First
Employment Type: Full-time
Posting End Date: 10/30/2026
Equal Opportunity Employer / Individuals with Disabilities / Protected Veterans
Gulfstream does not provide work visa sponsorship for this position, unless the applicant is a currently sponsored Gulfstream employee.
Legal Information | Site Utilities | Contacts | Sitemap
Copyright © 2025 Gulfstream Aerospace Corporation. All Rights Reserved. A General Dynamics Company.
Gulfstream Aerospace Corporation, a wholly-owned subsidiary of General Dynamics (NYSE: GD), designs, develops, manufactures, markets, services and supports the world's most technologically-advanced business jet aircraft
Nearest Major Market: Savannah
Job Segment:
Business Analyst, Testing, Business Process, Aerospace, Technology, Finance, Management, Aviation